Terms & Conditions

User Agreement

This User Agreement, the Website or Mobile Applications and all policies and additional terms posted on and in our sites, applications, tools and services (collectively "Services") set out the terms on which, and its subsidiaries, affiliates offer you access to and use of our Services. The Website or Mobile Application Terms of Use, all policies and additional terms posted on and in our Services are incorporated into this User Agreement. You agree to comply with all terms of this User Agreement when accessing or using our Services.

The entity you are contracting with is: Macros FZ L.L.C. and its subsidiaries, affiliates, incorporated under the laws of the state of Dubai, UA.E. P.O.Box 121161 Dubai UAE, Address, In this User Agreement, these entities are individually and collectively referred to as Macros FZ L.L.C,," "we," or "us."

Seller/Service Provider/Vendors or vendors you are contracting with through Macros FZ L.L.C in this User Agreement, these entities are individually or collectively are referred to as “Garage/workshop/Seller/Service Provider/Vendors” “Vendors” “Merchants” “Service Providers” “them”

Please be advised that this User Agreement contains provisions that govern how claims you and we have against each other are resolved (see "Disclaimer of Warranties; Limitation of Liability" and "Legal Disputes" provisions below). 

It also contains an Agreement to Arbitrate which will, with limited exception, require you to submit claims you have against us or our agents to binding and final arbitration, unless you opt out of the Agreement to Arbitrate Legal Disputes, ("Agreement to Arbitrate")). If you do not opt out: (1) you will only be permitted to pursue claims against us or our agents on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding and (2) you will only be permitted to seek relief (FZ L.L.C including monetary, injunctive, and declaratory relief) on an individual basis.

About Macros FZ L.L.C.

Macros FZ L.L.C is online marketplace to connect customers with vendors/merchants and service providers and allows them to offer, sell goods and services in various geographic locations using a variety of pricing formats. Macros FZ L.L.C is not a party to contracts for sale between third-party Seller/Service Provider/Vendors and buyers, nor is Macros FZ L.L.C. is a traditional auctioneer or marketplace. Macros FZ LLC can operate under different business names, including but not limited to Mycarsrepair 

Any guidance Macros FZ L.L.C provides as part of our Services, such as pricing, listing, and sourcing is solely informational, and you may decide to follow it or not. We may help facilitate the resolution of disputes between buyers and Seller/Service Provider/Vendors through various programs. Unless otherwise expressly provided, Macros FZ L.L.C. has no control over and does not guarantee: the existence, quality, safety, or legality of services and items advertised

Using Macros FZ L.L.C.

In connection with using or accessing our Services you agree to comply with this User Agreement, our policies, our terms, and all applicable laws, rules, and regulations, and you will not:

Buyers or recipient of a service or a product

DELIVERY/SHIPPING POLICY:  The delivery of the services will take place at the garage of choice declared address of garage/premises and need to be documented by joint signature of service provider (Garage, seller, etc.…) and the customer (buyer, recipient of service/product car user, etc..) on Service Provider’s standard form of Car Inspection sheet, Quotation and Invoice.

Where applicable: The multiple booking / orders / shipments may result in multiple postings to the cardholder’s monthly statement

Fees and Taxes

We charge Seller/Service Provider/Vendors for the use of our Services our on our digital platform, customers/buyers are charged by the service provider based on accepted quotations, actual prices or another price agreed and any documented through different means of communications including but not limited to, a chat on our platform 

Fees & Payment Charges & Policies 

 The fees we charge Seller/Service Provider/Vendors for using our Services are as follows: 

Refunds, Returns and Cancellations for Seller/Service Provider/Vendors

Payment Services